FAQ

Frequently asked questions

Questions? We are here to help.


  • Are your products tested on animals?

    Our products are not tested on animals. This would always be our option if animal testing were possible. We warn that, in the European Union, testing of cosmetic products on animals has not been permitted since 2009 (Regulation (EC) Nr. 1223/2009).

  • Are your products vegan?

    We do not use ingredients of animal origin in our products; You can find more information about our products and ingredients on each product page.

  • I am an individual customer and would like to purchase your products, how do I do it?

    You can go to a partner store to buy our products or do so through our online store.

  • What is your zero waste policy?

    We have a comprehensive approach to waste management that includes not only the sales aspect but also logistical issues. In this way, we want to reduce the environmental impact of our activities and promote circularity and reuse. You can see our sustainability matrix here.

  • Don't see your question here?

    Write to us so we can help you!

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